Refund policy
We only accept returns of our textile products ordered from baumreute.com. You can receive a full refund or exchange your item for a different size.
Postage costs are payable by the customer.
In the following cases, you should contact info@baumreute.com for verification before returning the goods to us.
• If you have received a damaged or incorrect product
• If the warranty period has expired
Please follow these steps for a refund or exchange:
• Print out the returns form here.
• Complete the form with your order details, which you will find in your order confirmation email or on the delivery note.
• Fill in the product details for each item being returned.
• Please use the following address for returns:
BLANK & BLANK
Baumreute 102
70199 Stuttgart
Germany
All returned or exchanged goods must be in perfect, unworn and undamaged condition, including all tags and labels.
We will process your request as soon as we have received your parcel. Please expect a refund within 14 working days of your return being processed. Please expect to receive a replacement product within 14 working days of us processing your return.
BAUMREUTE®
Blank and Blank UG
Managing Director: Dennis Orel
A: Baumreute 102,
7019
9 Stuttgart
Deutschland
E: info@baumreute.com
T: +49 (0) 711 640 80 04
VAT number (USt-IdNr.): DE335948219
HRB: 776230, Stuttgart Local Court