Refund policy

We only offer returns on our textile products ordered from You can get a full refund or exchange your item for another size. Shipping costs are paid by the customer. In the following cases, you should contact for verification before returning the goods to us. - If you receive a damaged or incorrect product. - If the warranty period has expired Please follow the steps below for refund/exchange: - Print the return form here: - Fill out the form with your order information found in your order confirmation email or delivery note. - Fill in the product information for each returned item. - Please use the following address for the return: BAUMREUTE Baumreute 102 70199 Stuttgart Germany All returned/exchanged goods must be in perfect, unworn and undamaged condition, including all tags and labels. We will process your request as soon as we receive your package. Please expect a refund within 14 working days of your return being processed. Please expect a replacement product within 14 working days of us processing your return.